Terms and Conditions

Website

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which govern Able Can Travel’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website. The term ‘Able Can Travel’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Suite 120, 2 Lansdowne Row, London W1J 6HL. Able Can travel is trading name for Able Can Consultancy Ltd. Our company registration number is 6852844. registered in England. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your personal use only. It is subject to change without notice. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the Booking portal software, design, deep links, images. Reproduction and resell is prohibited. You must not use the contents of this website for any commercial or non commercial use.Misuse or Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
Your Contract
The booking terms and conditions govern all bookings you make with Able Can Travel. All correspondence should be sent to Able Can Travel, Newton House 118-119 Piccadilly London W1J 7NW. 020 7569 6812 and emailed to enquiries@ablecan.co.uk 
Your Financial Protection
When you buy an ATOL protected flight or flight inclusive holiday from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong.”
“We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable).”
“If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme.”
Booking conditions
Before you make booking/reservation on this website, you agree to have read and agreed to these terms and conditions. You declare that you are at least 18 years of age. And have no legal restriction to enter into this agreement, you declare that all the information you provide to make the booking are true. And you do accept these terms and conditions on behalf of all members of your party, and have the authority to make booking/reservation for your party.
Flight booking
We act as agent for air services providers and their terms and conditions apply to the booking. Before you make flight booking on this website, its your responsibility to read and print or save flight details, luggage allowances, you can find these information below every flight shown in search result page. and or flight rule after selecting a flight.
Prices
Prices shown include basic fare, tax and fuel surcharges, total price does not include card payment charges. Flight total price will be shown when you select flight and book to basket. 1.9% card charges are added to all card payments.
Payment
Once payment is authorised by our secure payment gateway. you will be redirected to our website to print your booking confirmation, an email will also be sent to confirm you booking.
Tickets delivery
All ticket sold on this website are E tickets, you will not receive paper tickets. Low Cost flight tickets will issued instantly by the Airline you have booked your flight with. Flag airlines tickets will be issued and emailed to you same day, or next working day if booking was made out of working hours.
Cancellation
Cancellation, changes, no show and refunds are subject to flight details/rule, Please make sure your read and print them. Should changes be permitted at a charge by the provider airline, in addition to airlines charges, Able Can Travel will charge £30.00 for any changes or cancellation.
Refund
If tickets are non refundable you might still be entitled to some money back from airport tax paid. once airline confirmed a refund due to you Able Can Travel will refund this amount to credit/debit card used to make payment.
Your Holiday Price
We reserve the right to alter the prices of any holiday shown on our brochure. You will be advised of the current price of the holiday that you wish to book before your contract is confirmed. When you make a booking for your holiday you must pay a deposit of 20% of the cost of your holiday. The balance of the price on your travel arrangements must be paid at least 10 weeks before your departure. If the deposit and or the balance are not paid in time, we shall cancel your travel arrangements. If the balance is not paid in time we shall retain your deposit. The price of your holiday is fully guaranteed and will not be subject to any surcharges.
If You Change Your Booking
If after our confirmation invoice has been issued, you wish to change your travel arrangements in any way, for example your chosen departure date or accommodation, we will do our utmost to make these changes but it may not be always possible. Any request for changes must be made in writing from the person who made the booking. You will be asked to pay administration fees of £20 and any further cost we incur in making this alteration. You should be aware that these costs could increase the closer to the departure date that changes are made and you should contact us as soon as possible.
Note: Certain travel arrangements (e.g. Apex Tickets) may not be changeable after a reservation has been made and any alteration request could incur a cancellation charge of up to 100% of that part of the arrangements.
If You Cancel Your Holiday
You or any member of your party may cancel your travel arrangements at any time. Written notification from the person who made the booking must be received at our offices. Since we incur costs in cancelling your travel arrangements, you will have to pay cancellation charges as follows: Period before Departure; More than 60 days deposit only |45 days 25% | 30 days 50% |15 days 75% |1-15 days 100%.
If We Change or Cancel Your Holiday
As we plan your holiday arrangements many months in advance we may occasionally have to make changes or cancel your booking and we reserve the right to do so at any time. Changes if we make major change to your holiday, we will inform you or your travel agent as soon as reasonably possible if there is time before your departure. You will have the choice of either accepting the change of arrangements, accepting an offer of alternative travel arrangements of comparable standard from us if available (we will refund any price difference if the alternative is of a lower value), or cancelling your holiday and receiving a full refund of all monies paid. In some cases we will also pay compensation (see below). These options don’t apply for minor changes. Examples of minor changes include alteration of your outward/return flights by less than 12 hours, changes to aircraft type, and changes of accommodation to another of the same or higher standard, changes of carriers. Please note that carriers such as airlines used in the brochure may be subject to change. Cancellation we will not cancel your travel arrangements less than [4] weeks before your departure date, except for reasons of force majeure or failure by you to pay final balance. We cancel your holiday before this date if, e.g., the minimum number of clients is not reached. If your holiday is cancelled you can either have a refund of all monies paid or accept an offer of alternative travel arrangements of comparable standard from us, if available (we will refund any price difference if the alternative is of a lower value). In some cases we will pay compensation (see below).
Insurance If we cancel or make a major change and you accept a refund, we will consider an appropriate refund of your travel insurance premium if you show that you are unable to transfer or reuse policy. Compensation If we cancel or make major change we will pay compensation as detailed below except where the major change or cancellation arises due to reasons of force majeure. The compensation that we offer does not exclude you from claiming more if you are entitled to do so.
If WE CANCEL OR MAKE A MAJOR CHANGE TO YOUR HOLIDAY
Period before Departure in which we notify you. 60-69 days £10.00 | 45-59 days £20.00 |30-44 days £30.00 | 7-29 days £40.00 | less than 7 days £50.00.
Force Majeure we will not pay you compensation if we have to cancel or change your travel arrangements in any way because of unusual or unforeseeable circumstances beyond our control. These can include, for example, war, riot, industrial dispute, terrorist activities and its consequences, natural or nuclear disaster, fire, adverse weather conditions, epidemics and pandemics, unavoidable technical problems with transport.
If You Have A Complaint
If you have a problem during your holiday, please inform the relevant supplier (e.g. your hotelier) and our resort representative immediately who will endeavour to put things right. If your complaint is not resolved locally, please follow this up within 28 days of your return home by writing to our customer service department at [Able Can, 118 Piccadilly, London W1J 7NW] giving your booking reference and all other relevant information. Please keep your letter concise and to the point. It is strongly recommended that you communicate any complaint to the supplier of the services as well as to our representative without delay and complete a report form whilst in resort. If you fail to follow this simple procedure we will have been deprived of the opportunity to investigate and rectify your complaint whilst you were in resort and this may affect your rights under this contract.
Our Liability to You
If the contract we have with you is not performed or is improperly performed by us or our suppliers we will pay you an appropriate compensation if this has affected the enjoyment of your travel arrangements. However we will not be liable where any failure in the performance of the contract is due to you or a third party unconnected with the provision of the travel arrangements and where the failure is unforeseeable or unavoidable; or unusual and unforeseeable circumstances beyond our control, the consequences of which could not have been avoided even if all due care had been exercised, or an event which we or our suppliers; even with all due care, could not foresee or forestall. Our liability, except in cases involving death, injury or illness, shall be limited to a maximum of [1] times the cost of your travel arrangements. Our liability will also be limited in accordance with and/or in an identical manner to; (a) The contractual terms of the companies that provides the transportation for your travel arrangement. These terms are incorporated into this contract; and (b) any relevant international convention, for example the Montreal Convention in respect of travel by air, the Athens Convention in respect of travel by sea, the Berne Convention in respect of travel by rail, and the Paris Convention in respect of the provision of accommodation, which limit the amount of compensation that you can claim for death, injury, delay to passengers and loss, damage and delay to luggage. We are to be regarded as having all benefit of any limitation of compensation contained in these or any conventions. You can ask for copies of the transport contractual terms, or the international conventions us. Under EU law (Regulation 261/2004) you have rights in some circumstances to refunds and/or compensation from your airline in cases of denied boarding, cancellation or delay to flights. Full details will be publicized at EU airports and available from airlines. However reimbursement in such cases will not automatically entitle you to a refund of your holiday cost from us
Your right to a refund and/or compensation from is set out in clause 7. If any payments are due to you from us, any payment made to you by the airline will be deducted. NB: this clause does not apply to any separate contracts that you may enter into for excursions or activities whilst on holiday.
Prompt Assistance in Resort
If the contract we have with you is not performed or improperly performed as a result of failures attributable to a third party unconnected with the provision of the services, or as a result of failures due to unusual and unforeseeable circumstances beyond our control, the consequences of which could not have been avoided even if all due care had been exercised, or an event which we or our suppliers, even with all due care, could not foresee or forestall, and you suffer injury or another material loss, we will offer you such prompt assistance as is reasonable in the circumstances.
Passport Visa and Immigration Requirements
Your specific passport and visa requirements, and other immigration requirements are your responsibility and you should confirm these with relevant embassies and or consulates. We do not accept any responsibility if you cannot travel because you have not complied with any passport, visa or immigration requirements.
Excursions
Excursions or other tours that you may choose to book or pay for whilst you are on holiday are not part of your package holiday provided by us. For any excursion or other tour that you book, your contract will be with the operator of the provision of the excursion or tour or for anything that happens during the course of its provision by the operator. This brochure is our responsibility, as your tour operator. It is not issued on behalf of, and does not commit the airlines mentioned herein or any airline whose services are used in the course of your travel arrangement. Please note that in accordance with Air Navigation Orders in order to qualify for infant status, a child must be less than 2 years of age on date of its return flight.